Privacy policy

What we collect

When you place an order, we ask for:

• Your name and phone number.
• Your delivery address, and any note for the courier.
• Your email, if you choose to give it.
• What you ordered, and what you paid.

If you write to us, we keep your message and your email address so we can reply.

Why we use it

We use your details to call you about your order, deliver it, and look after you if something goes wrong. We use your email only to reply to you, and to send updates if you asked for them.

Who sees it

Our team sees your details so they can pack and send your order. The courier gets your name, phone number and address so they can deliver it. We do not sell your details, and we do not share them with anyone else, unless the law says we must.

How long we keep it

We keep order details for as long as we need them to run the shop and for our records. If you ask us to delete your details, we will, apart from what we are required to keep.

Cookies and your browser

We do not use tracking or advertising cookies. We save a few things in your browser so the shop works: what is in your cart, whether you chose light or dark, and the orders you placed on this device. Clearing your browser data removes them.

Your choices

You can ask to see what we hold about you, to correct it, or to delete it. You can also ask us to stop emailing you. Contact us or write to hello@example.com, and we will reply within a few days.

Changes

If we change this policy, we will change the date at the top of this page.